Sound Academy

Decision Trees

Troubleshooting Centre

Interactive symptom-based workflows for live services: test one thing, confirm evidence, recover calmly, and log what happened.

No Sound From Microphone

Live service critical

A mic is not reaching FOH or livestream.

13 checks

Livestream Has No Sound

Broadcast critical

Room audio works but stream is silent.

11 checks

Feedback During Service

Live service critical

Ringing or howling from room or monitors.

9 checks

Dante Issue

Network critical

Network audio missing, unstable or clocking incorrectly.

11 checks